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Agile Project Management with Kanban
Ideal for groups dealing with rapidly-changing priorities and repeatable workflows.
Course Overview
The Kanban process is ideal for groups that have one or more of these characteristics:
- They must respond effectively to requests for work, and do not the control content and timing of the requests
- They must deal with rapidly-changing priorities that may preempt previous requests
- They can do much of their work with one or more repeatable workflows
Kanban is commonly used in Customer Support, IT Operations, Software Maintenance, Marketing, and other request-driven environments.
Learning Objectives
Attendees will learn the concepts behind Kanban, how and why to constrain Work-in-Process, the four varieties of Kanban tracking systems, roles and responsibilities for a Kanban process, and Kanban metrics.
Curriculum & Topics
Introduction to Kanban
History
Drivers
Basic Workflow Concepts
Practical Kanban
Roles and Responsibilities
How Queues Behave in Kanban
Queue Types
Little’s Law
Behavior under Load
Batch Size versus Throughput
The Four Flavors of Kanban
Different Types of Flow
Requirements Artifacts
Tracking Systems
Work-in-Process Constraints
Tracking
Basic Status Information
Cumulative Flow Charts
Kanban Metrics
Kanban Roles and Time Boxes
Roles and Responsibilities
Standard Meetings and Agendas
Implementing Kanban
Workflow Visualization
WIP Constraints
Measuring and Improving Performance
Complete Kanban Exercise
Two and one-half hour Kanban Project